Try these techniques to help you ‘Identify’:

  • Conduct a needs assessment, by;
    • Gathering and reviewing program information: client feedback, case notes, monitoring data and QlikView
    • Analysing population data
    • Undertaking stakeholder consultations; here are some useful tools to get you started
  • Develop a program logic and theory of change

Keep in mind: while a Theory of Change is relevant to every phase in the Journey, here, you will use it to document desired outcomes and the inputs or resources needed to achieve them.

Here are some data sets to get you started:

Some helpful steps for program design and development in the Identify phase:

  1. Identify and understand needs and issues
  2. Identify and explore outcomes
  3. Agree on outcomes

Need help with program data? Apply for OPEN IDEAS project.

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